Accessibility Services

Assistive Listening Devices

For patrons with a hearing impairment, Assistive Listening Devices (both loop and earphone) are available on a limited basis. Reserved units will be held until 15 minutes before curtain, after which they will be distributed on a first come basis. To reserve a unit call 509.279.7000. Devices can be picked up in the Guest Service Office located by the elevator. To check out a device simply leave your diver’s license, credit card, or other identification with the receptionist, and return it after the performance.

Please do not hesitate to ask an usher for assistance, or to let INB Performing Arts Center management know of any problems. We want to make your INB Performing Arts Center visit an enjoyable one.

Disabled Seating

The management and staff of the INB Performing Art Center are proud to offer a variety of individualized services to our patrons and guests, and are fully committed to help make your visit comfortable and enjoyable.

For wheelchair patrons there are several seating options available in the INB Performing Arts Center. Please be sure to inform your ticket seller at the time of purchase should you wish to consider one of the options discussed below, including any companion seating arrangements. You must identify your wish for a wheelchair seating location and companion seating.

There are (4) wheelchair locations in Row B of the Orchestra, each with a companion seat adjacent. These are prime seating locations and will be sold at full ticket prices. For non-subscription events, these locations and adjacent companion seating will be held up to 48 hours before scheduled performance time (or until all other seats in the auditorium are sold out, whichever comes first), after which the locations and companion seating may be put on sale to the general public. The seats and locations are as follows:

Orchestra Row B, Wheelchair 2 and companion seat 1 (see diagram)
Orchestra Row B, Wheelchair 3 and companion seat 5
Orchestra Row B, Wheelchair 44 and companion seat 43
Orchestra Row B, Wheelchair 45 and companion seat 47

For these seating locations, please use our Green Room Entrance at the south end of the facility. This entrance is manned by an INB Performing Arts Center usher who is prepared to help wheelchair patrons to their correct seating location.

There are (6) aisle wheelchair locations at rows Orchestra E, G, and K (one per row on each side of the auditorium). These are prime seating locations and will be sold at full ticket prices. For non-subscription events, these locations and adjacent companion seating will be held until 7 hours before scheduled performance time (or until all other seats in the auditorium are sold out, whichever comes first), after which the companion seating may be put on sale to the general public. The seats and locations are as follows:

Orchestra Row E, Wheelchair 1 and companion seat 1 (see diagram)
Orchestra Row E, Wheelchair 59 and companion seat 58
Orchestra Row G, Wheelchair 1 and companion seat 1
Orchestra Row G, Wheelchair 63 and companion seat 62
Orchestra Row K, Wheelchair 1 and companion seat 1
Orchestra Row K, Wheelchair 68 and companion seat 67

For these locations, please use our Green Room Entrance.

There are (16) wheelchair locations in Orchestra Row CC. All locations in Orchestra Row CC will be sold at the lowest ticket price available for that performance. Any patrons accompanying wheelchair-bound patrons and using portable chairs in the wheelchair locations, or seats in the immediate vicinity will also be offered the lowest ticket price available for that performance. The privilege allows for one companion seat per wheelchair location used.

For single performances and non-subscription events, the following Orchestra Row CC wheelchair locations and adjacent seating will be held for wheelchair patrons until 30 minutes before scheduled performance time (or until all other seats in the auditorium are sold out, whichever comes first), after which they may be put on sale to the general public.

Row CC, Entry Door #11, Wheelchair locations 1 through 8
Plus companion seating Row CC 4
Row BB 1 through 8

Row CC, Entry Door #12, Wheelchair locations 9 through 16
Plus companion seating Row CC 55
Row BB 64 through 71
(see diagram)

Depending upon demand, portable chairs may be made available as companion seating in wheelchair locations.

Entry to the INB Performing Arts Center should be made through the Main Lobby Entrance on Spokane Falls Boulevard. There is an automatic door at this entrance. Please use the elevators to get to the orchestra level. Tickets will define whether Entry Door 11 or Entry Door 12 should be used.

When the orchestra pit is not being used as a part of the production, and when the orchestra pit is used for general seating, two additional wheelchair locations are possible in Row BBB, on each side. These are prime seating locations and will be sold at full ticket price. For non-subscription events, these locations, and companion seats Row BBB 1 and Row BBB 28, will be held until 3 hours before scheduled start time )or until all other seats in the auditorium are sold out, whichever comes first), after which the companion seats may be put on sale to the general public.

Wheelchair patrons using these locations should enter the INB Performing Arts Center through the Green Room Entrance.

For subscription events, priority will be given to wheelchair patrons renewing season purchase, followed by new subscribers. After subscriptions have been filled, any remaining wheelchair seating locations will be offered for sale as stated above.

Additional INB Performing Art Center Services Available:

For ambulatory patrons who wish assistance, the INB Performing Arts Center has a wheelchair available so ushers can take you from the curb to your seat. Simply request assistance from the INB Performing Arts Center receptionist.

For wheelchair patrons who wish to transfer to fixed seating, our ushers are prepared to help you find your reserved seat; to help you transfer; and to remove your wheelchair to the back of the orchestra level for storage. After the performance, those ushers will return with your wheelchair to help in the reverse process. We encourage your early arrival.

For patrons with a hearing impairment, infrared Assistive Listening Devices, both loop and earphone, are available on a limited basis. Reserved units will be held until 15 minutes before curtain, after which they will be distributed on a first come basis. To reserve a unit call 509.279.7000. Check out a device by simply leaving your driver’s license or a credit card with the receptionist, and return it after the performance.

Wheelchair accessible restrooms are located on the Orchestra level and on the Lower Lobby level.

Please do not hesitate to ask an usher for assistance, or to let INB Performing Arts Center management know of any problems. We want to make your INB Performing Arts Center visit an enjoyable one.

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