Accessibility Services

The management and staff of the First Interstate Center for the Arts are proud to offer a variety of individualized services to our patrons and guests, and are fully committed to help make your visit comfortable and enjoyable.  If you have any questions or concerns please call 509.279.7000, Monday - Friday from 8am-5pm.

Assistive Listening Devices

For patrons with a hearing impairment, Assistive Listening Devices (both loop and earphone) are available on a limited basis at the Guest Service Office, located in the main lobby area of the theatre. To check out a device simply leave your diver’s license, credit card, or other identification with the receptionist, and return it after the performance.

Accessible Seating

For wheelchair patrons there are several seating options available in the First Interstate Center for the Arts. Please be sure to inform your ticket seller at the time of purchase should you wish to consider one of the options discussed below, including any companion seating arrangements. You must identify your wish for a wheelchair seating location and companion seating.

There are (4) wheelchair locations in Row B of the Orchestra, each with a companion seat adjacent. These are prime seating locations and will be sold at listed ticket prices.

Please click here to see a map of general accessible seating locations.

There are (4) wheelchair locations for each row in Orchestra G and L (one per row on each side of the auditorium, each with two wheelchair and two companion locations). These are prime seating locations and will be sold at the listed ticket prices. The seats and locations are as follows:

Please click here to see a map of general accessible seating locations.

For these seating locations, please use Door 1 access via the hallway at the south end of the main lobby. Ushers will be happy to assist any guest to their seating location.

There are (4) wheelchair locations in Orchestra Row CC. All locations in Orchestra Row CC will be sold at the listed ticket price, unless otherwise noted. Any patrons accompanying wheelchair-bound attendees and using portable chairs in the wheelchair locations, or seats in the immediate vicinity will also pay the listed ticket price, unless otherwise noted. The privilege allows for one companion seat per wheelchair location used.

Please click here to see a map of general accessible seating locations in Row CC.

Depending upon demand, portable chairs may be made available as companion seating in wheelchair locations.

Entry to the First Interstate Center for the Arts should be made through the Main Lobby Entrance on Spokane Falls Boulevard. There is an automatic door at this entrance. Please use the south hallway to enter at Door 1 and the elevators to get to Door 11 & 12. Tickets will define which entry door should be used.

When the orchestra pit is used for general seating, two additional wheelchair locations are possible in Row BBB, on each side. These are prime seating locations and will be sold at the listed ticket price. For non-subscription events, these locations, and companion seats will be made available for general purchase the moment all like-priced seats have been sold.

For these locations, please use the access hallway on the south end of the main lobby and follow to Door 1 for entry.

For subscription events, priority will be given to wheelchair patrons renewing season purchase, followed by new subscribers. After subscriptions have been filled, any remaining wheelchair seating locations will be offered for sale as stated above.

Additional First Interstate Center for the Arts Services Available:

For ambulatory patrons who wish assistance, the First Interstate Center for the Arts has a wheelchair available so ushers can take you from the curb to your seat. Simply request assistance from the First Interstate Center for the Arts receptionist.

For wheelchair patrons who wish to transfer to fixed seating, our ushers are prepared to help you find your reserved seat; to help you transfer; and to remove your wheelchair to nearest lobby area for storage. After the performance, those ushers will return with your wheelchair to help in the reverse process. We encourage your early arrival.

For patrons with a hearing impairment, infrared Assistive Listening Devices, both loop and earphone, are available on a limited basis, and will be distributed on a first come basis. Check out a device by simply leaving your driver’s license or a credit card at Guest Services in the main lobby, and return it after the performance.

Wheelchair accessible restrooms are located on the Orchestra level and on the lower lobby level.

Please do not hesitate to ask an usher for assistance or let them know of any issues. We want to make your visit a safe, comfortable and enjoyable one.

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